HolyCal Calorie Counter
HolyCal Support
HolyCal SupportNeed help with HolyCal? We’re here to help with app issues, billing questions, food logging, barcode lookup, Apple Health permissions, subscriptions, and account/data questions.Contact SupportEmail:
[email protected]Please include:
- A short description of the issue
- The device you are using
- Your iOS version
- Whether you are using the free version or HolyCal Premium
- Screenshots if helpfulCommon Help TopicsSubscriptions and BillingHolyCal Premium subscriptions are managed by Apple through the App Store. You can view, cancel, or change your subscription in iOS Settings:Settings > Apple ID > SubscriptionsFor refunds, use Apple’s refund request page:https://reportaproblem.apple.comBarcode ScannerThe barcode scanner uses your camera to scan packaged food barcodes. If scanning does not work:- Make sure camera permission is enabled for HolyCal
- Try better lighting
- Center the barcode in the scanner frame
- Use manual barcode lookup or manual food entry if no match is foundApple HealthApple Health access is optional. You can change permissions anytime:Health app > Sharing > Apps > HolyCalor:Settings > Privacy & Security > Health > HolyCalHolyCal can read weight, steps, active calories, and water if you allow access. HolyCal can write weight and water only when you choose to use write actions.Food and Nutrition DataNutrition values are estimates and may be incomplete or inaccurate. Always verify food labels when precision matters. HolyCal is not medical care and does not provide medical advice.Account and Data DeletionYou can export or delete local HolyCal data from the app’s Data Management screen.Deleting local account data removes app records from this device. It does not cancel App Store subscriptions, which are managed by Apple.Privacy PolicyView our Privacy Policy here:https://holycal-privacy.carrd.coTerms of UseView Apple’s standard Terms of Use here:https://www.apple.com/legal/internet-services/itunes/dev/stdeula/Medical DisclaimerHolyCal provides faith-based encouragement and educational nutrition tools. It is not medical advice, diagnosis, treatment, or clinical care. Consult a qualified healthcare professional before making health decisions that affect a medical condition, medication, pregnancy, eating disorder recovery, or other clinical concern.
